Refund policy

We have a 30 day money-back guarantee, which means you have 30 days after receiving your item to request a return if you are unsatisfied with your purchase. Unless faulty, all items are to be returned at your own cost.

To initiate a return, please contact us at support@thetibbros.com. We will provide a returns address for the product.

You can always contact us for any return questions at support@thetibbros.com

Refunds
We will notify you once we’ve received your return and when your refund has been issued. Once the return is approved, you’ll be automatically refunded on your original payment method.

We ask that items are returned using Recorded Delivery or you obtain proof of postage, just in case any items get lost in the post.